The #1 mobile fundraising platform helping thousands of nonprofits exceed their fundraising goals.
Visit GiveSmart.com
Fundraising is Hard!
Running your events doesn’t have to be.
Community Brands has brought together 501 Auctions, now GiveSmart, Gesture, and GiveSmart
Three industry-leading event fundraising vendors brought together to provide a single, best-of-breed platform and world-class suite of services.
At 501 Auctions, now GiveSmart, we have worked with over 2000 non-profits annually, helping them meet and exceed their goals year after year. Our cloud-based suite of tools combined with an extraordinary customer service team ensure that you can focus on what’s important: promoting your cause.
We take care of the paperwork.
Our Suite
Branded
Event Website
Drive participation through your very own event website. Easily configure the registration pages, site catalogue, and bidding interface to match your organization’s needs and branding.
Check-In
and Registration
With 501 Auctions, now GiveSmart, you can sell tickets, register bidders, and collect payment information at the door or weeks before your fundraising events, ensuring that as many details are taken care of as possible before event night.
Mobile Bidding.
Done Right.
501 Auctions, now GiveSmart, was built with the mobile-first philosophy. We make it easy for guests to use their smartphones to bid on items, receive outbid notifications, and make donations. Bidders love our platform and they’ll love you for making it so easy to support their favorite cause.
Equipment Rentals
and Tech Support
501 Auctions, now GiveSmart, offers complete event packages that include registration stations, credit card readers, and mobile bidding devices. Whether you are remote or on-site, you’ll have all the equipment you need to run a smooth event.
Checking out?
No problem!
Charge credit cards, split payments, record donations, generate tax receipts, you name it, we’ve got you covered. After we charge your guests’ cards, funds are automatically disbursed into your organization’s checking account within 48 hours.
Dedicated
One-on-One Support
All of this is backed by the friendliest and most devoted customer service team. Our auction experts are ready to provide training, best practices, and support for you and your volunteers. We work collaboratively with you to exceed your expectations and make your event a great one every step of the way.
Your Success
Our clients have the real story. See what they have to say!
“THANK YOU! THANK YOU! Thank you so much for everything last night. The whole YMCA fundraising team is so thrilled by the success of the event and the role 501 plays in making that happen. Such a joy to work with you! Please share my thanks with your whole team.”
– Molly Heffernan, Director of Special Events, YMCA of Greater New York
“I want to thank you for your help with Fright Night. The auction went so smoothly; many guests commented on how easy it was to bid, and we surpassed our goal. Your assistance was invaluable, and it was a pleasure working with you both.”
– Pamela Goldsteen, Director of Special Events, MONTCLAIR ART MUSEUM
“Once again I want to thank you and your team so very much for all you did to help make our event a great success. It was a true pleasure working with you all. Please extend our thanks and appreciation to everyone on your team. We will certainly keep you at the front of our minds for future events and if you ever need a recommendation please do not hesitate to have prospective clients call me.”
– Susanne Kuligowski, Chief Operating Officer, The Junior League of the City of New York
From start to finish, our partnership with 501 gets a strong thumbs-up reviews. The move to embrace this phone-based-bidding technology turned out to be a blessing on every front, we increased our take home for the auction and we received considerable praise from attendees. Going this route allowed us to eliminate lines at what used to be clipboard-based bidding tables, greatly extend the actual time for bidding, immediately review extremely useful reports, and have a much more swift checkout experience. Moreover, the 501 team’s customer-service skills were off-the-charts outstanding.”
– Lee Cooke, Executive Director, USGBC South Florida Chapter
No Surprises
Our flat fee structure rewards your hard work.
We believe that you and your cause should be the benefactors of your development team’s hard work. Our contract rates are always set prior to your event and we never take a cut of your hard earned funds. After all, it’s your fundraiser!
Let’s Get Started!
We’re thrilled that you want to learn more. Our sales representatives are standing by and ready to start the conversation.
Please fill out the form below and we will be in touch with you shortly!
+1.855.322.4483
Or give us a call directly! A dedicated sales representative is ready to answer all of your questions.
Ready to exceed your goals?
Let’s Get Started!
We’re thrilled that you want to learn more. Our sales representatives are standing by and ready to start the conversation.
Please fill out the form below and we will be in touch with you shortly!
+1.855.322.4483
Or give us a call directly! A dedicated sales representative is ready to answer all of your questions.
© 2019 Community Brands HoldCo, LLC. All rights reserved. Community Brands®, 501 Auctions®, now GiveSmart® and respective logos are trademarks or registered trademarks of Community Brands HoldCo, LLC and its affiliates.
12 Park St, Brooklyn, NY, 11206 | +1.855.322.4483
Terms of Service
Thank you for using 501 Auctions, now GiveSmart,. The following terms and conditions (“Terms”) apply to your use of the 501 Auctions, now GiveSmart, (“Company”) website hosted by 501 Auctions, now GiveSmart, LLC (the “Site”). If you (“you”, “user”, or “User”) are using this Site as a client of 501 Auctions, now GiveSmart, and as the provider of an auction then you are also sometimes referred to in these Terms as “Client”. These Terms shall apply to your use of 501 Auctions’, now GiveSmart, services and software (collectively, the “Software”). Please read these Terms carefully.
BY ACCESSING, USING, BUYING ON, OR BROWSING THE SITE, YOU ACCEPT AND AGREE TO THESE TERMS, WITHOUT MODIFICATION, LIMITATION OR QUALIFICATION.
These Terms apply exclusively to your access to, and use, of the Site and do not alter in any way the terms and conditions of any other agreement(s) you may have with the Company. If you do not agree to these Terms, you may not access, browse, buy on, sell on, or otherwise use the Site. By accepting these Terms, you also agree that the Privacy Policy will apply whenever you use the Site.
1. Requirements
The Software and Site are available only to Users who are 18 years of age or older; if you are under the age of 18, you can use the Site only under the supervision of your parent or guardian. Be sure to check with your advisers and counsel regarding any legal requirements that may apply to your use of the Site. You are responsible for complying with all applicable requirements. You agree to indemnify, defend, and hold Company, its subsidiaries, affiliates, officers, employers, directors, shareholders, predecessors, successors in interest, and other agents, harmless from and against any claim, demand, suit, cause of action, proceeding, loss, liability, damage or expense (including reasonable attorney fees) arising out of or related to compliance with such requirements.
2. Links to Other Websites
Site may contain links to websites that are operated by third parties. Company has no control over such websites and makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature, or reliability of websites accessible by hyperlink from the Site, or websites linking to the Site. Visitors to such third party websites should refer to such websites’ respective privacy policies, terms and conditions and practices.
3. Privacy Policy
Please review the Company Privacy Policy made available here. The Company’s Privacy Policy applies to use of the Site, and its terms are made a part of these Terms by this reference.
4. Security
Please notify Company webmaster at help@501auctions.com promptly in the event of any known or suspected loss, theft or unauthorized disclosure of your log-in, password or any other personal information. Users are responsible for maintaining the confidentiality and security of their information. You agree that you will not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or any Company server, or to any of the services offered on or through the Site, by hacking, password “mining” or any other illegitimate means. You will not probe, scan, or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site. You will not reverse look-up, trace, or seek to trace any information on any other user of or visitor to the Site, or any other customer of the Company, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or the Company’s systems or networks, or any systems or networks connected to the Site or to the Company. You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of the Site or any transaction being conducted on the Site, or with any other person’s use of the Site. You will not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to the Company on or through the Site or any service offered on or through the Site. You will not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
You will not use the Site or any content on the Site for any purpose that is unlawful or prohibited by these Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of the Company or others. You will not transmit, install, upload, post or otherwise transfer any information in violation of the laws of the United States or any other country in which you reside.
The Site is protected by copyright as a collective work, pursuant to United States copyright laws. Client may print and download portions of material from the Site solely for its own non-commercial use; any other copying or any redistribution or publication of any downloaded material is strictly prohibited without the express written consent of the copyright owner. Except for the foregoing, Client may not modify, copy, publish, transmit, sell, create derivative works from, perform, display or in any way exploit any of the content contained on the Site.
Company cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.
5. Contributions to the Site
Company does not monitor the content posted on the Site. Upon notification of inappropriate material, Company reserves the right to remove the content without notice to the contributor. In addition, the information, advice, facts, opinions and other content appearing on the Site posted, uploaded or distributed by any users or other third parties are those of the respective authors and do not reflect the views of the Company. Company assumes no responsibility or liability for these materials. By contributing to the Site, Client represents that it has all of the necessary rights to use the materials, communications or other information that it displays on the Site.
6. Prohibited and Restricted Items
Company does not monitor items posted on the Site. Client is responsible for complying with all applicable laws and regulations regarding their sales or distribution of items using the Software, including laws and regulations pertaining to alcohol, tobacco, and firearms. Company reserves the right to remove items without notice. By using the Software, Client represents that it has complied with all applicable laws and regulations.
7. Termination
Company may terminate or suspend your account if you are in violation of these Terms or if Company reasonably believes your use of your account or the Site could cause us to incur cost, damage, expense, or liability of any kind.
8. Changes to These Terms of Use
Company reserves the right to change these Terms by posting on this Site. Your continued use of the Software following a change notice shall be deemed to be acceptance of any such modification. If you do not agree to any modification of these Terms, you must immediately stop accessing the Site and using the Software.
9. Legal Disclaimer
YOU USE THE SITE AT YOUR OWN RISK. COMPANY DOES NOT REVIEW OR EDIT SEARCH RESULTS, AUCTION POSTINGS, BIDS, RELATED CONTENT, OR THIRD PARTY ADVERTISEMENTS. COMPANY DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. THE SITE AND ITS CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS WITH NO WARRANTIES OF ANY KIND. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. COMPANY CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPANY DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY COMPANY SERVICES. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST COMPANY FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES. YOU AGREE THAT YOUR USE OF OR RELIANCE UPON ANY INFORMATION OBTAINED THROUGH THE SITE IS AT YOUR OWN DISCRETION AND RISK.
The above disclaimer applies to any damages, liability or injuries caused by an failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.
10. Site Maintenance and Access
Company reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
11. Limitation of Liability
COMPANY CANNOT GUARANTEE CONTINUOUS OR SECURE ACCESS TO THE SITE. ACCORDINGLY, TO THE EXTENT LEGALLY PERMITTED, COMPANY EXCLUDES ALL IMPLIED WARRANTIES, TERMS, AND CONDITIONS. COMPANY IS NOT LIABLE FOR ANY LOSS OF MONEY, GOODWILL, OR REPUTATION, OR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES ARISING, DIRECTLY OR INDIRECTLY, OUT OF YOUR USE OF OR YOUR INABILITY TO USE OUR SITES, SERVICES, AND SOFTWARE. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, YOU AGREE THAT COMPANY WILL NOT BE LIABLE TO YOU OR TO ANY OTHER PARTY FOR ANY INDIRECT DAMAGES, OR FOR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS OR LOST TIME), WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY ACCESS TO THE SITE OR ANY VIEWING OR USE OF ANY INFORMATION ON OR THROUGH THE SITE OR ANY CONTRACTUAL OR OTHER DEALINGS OR RELATIONSHIPS YOU MAY HAVE WITH THIRD PARTIES BASED UPON ANY INFORMATION INCLUDED IN OR THROUGH THE SITE. IN NO EVENT WILL COMPANY’S AGGREGATE LIABILITY TO YOU ARISING FROM OR RELATED TO YOUR USE OF THE SITE EXCEED US$1000. YOU ACKNOWLEDGE THAT, AS NO SUBSCRIPTION OR OTHER FEES ARE REQUIRED FOR YOUR ACCESS TO THE SITE, THE LIMITATIONS IN THIS PARAGRAPH ARE REASONABLE AND APPROPRIATE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH STATES, COMPANY’S LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
12. Indemnification
You shall indemnify, defend, and hold Company, its subsidiaries, affiliates, officers, employers, directors, shareholders, predecessors, successors in interest, and other agents, harmless from and against any claim, demand, suit, cause of action, proceeding, loss, liability, damage or expense (including reasonable attorney fees) arising out of or related to your use of the Site, including, without limitation, any violations by you of these Terms.
13. California Civil Code
If you are a California resident, you waive California Civil Code §1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”
14. Taxes and Raffles
If there are taxes, other governmental charges or any other fees associated with your use of the Site including the auction, item sales, raffles (a means of raising money by selling numbered tickets, one or some of which are subsequently drawn at random, the holder or holders of such tickets winning a prize), or other financial transactions on the Site these will be your responsibility to pay. You should consult your tax adviser on any potential taxes or tax effects related to the auction, raffle, appeal, sales and other transactions made through the Site.
If the Client choses to include a raffle as part of their event, the Client agrees that they understand and comply with all federal and state regulations that apply to raffles and the sale of raffle tickets through our site. The Client further agrees that Client shall indemnify, defend, and hold Company, its subsidiaries, affiliates, officers, employers, directors, shareholders, predecessors, successors in interest, and other agents, harmless from and against any claim, demand, suit, cause of action, proceeding, loss, liability, damage or expense (including reasonable attorney fees) arising out of or related to raffle activities.
15. Other Legal Items
The laws of the state of New York will apply to these Terms and the federal and state courts located in New York, New York will have exclusive jurisdiction over any disputes. Notices delivered under these Terms must be delivered in writing and will be effective when received. These Terms are the complete statement of our understanding regarding these matters, and supersede all other documents and discussions, except if you are a Client and have entered into a Contract with us, in which case these Terms and the terms and conditions of the Contract constitute the entire agreement between us. You agree that these Terms are personal to you and may not be transferred to anyone else without Company’s prior written consent. If either party fails to exercise any rights or remedies it may have pursuant to this Contract, that failure to act shall not constitute a waiver of any obligation of the non-waiving party. No waiver shall be deemed to be a waiver of the same or any other term or condition at any other time.
Last Updated: December 3, 2015
Privacy Policy
Introduction
501 Auctions, now GiveSmart, is a member of the Community Brands family. This Privacy Policy (“Privacy Policy”) is specific to 501 Auctions, now GiveSmart, and may contain information not included in Community Brands’ statement. This is due to the specific services and software uniquely provided by 501 Auctions, now GiveSmart. Please also review the Community Brands Privacy Policy to ensure you are fully informed of our privacy practices. The Community Brands Privacy Policy can be found here: https://www.communitybrands.com/legal/.
At 501 Auctions, now GiveSmart, (“we”, “us”, “our”, or the “Company”), we are committed to protecting your privacy. This Privacy Policy describes the types of information we collect about users of our websites and is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Services. This Privacy Policy also describes (1) the measures we take to safeguard the information we collect and (2) your rights and privileges concerning our collection, use and disclosure of information about you.
This Privacy Policy applies to websites owned and operated by 501 Auctions, now GiveSmart, including, but not limited to, www.501Auctions.com. Throughout this document, this website, all other 501 Auctions, now GiveSmart, affiliated websites, and affiliates with links to this policy will be collectively referred to as the “Websites”. Services provided by or enabled via the Websites will be referred to as the “Services”.
501 Auctions, now GiveSmart, is not responsible for the content or privacy practices of non-501 Auctions, now GiveSmart, websites to which this website, or any other 501 Auctions, now GiveSmart, website, may link. Also, 501 Auctions, now GiveSmart, is not responsible for the privacy practices of our Clients or users of our Clients’ websites. You should review any additional privacy policy and terms of use agreements before using a Client’s website.
By using our Websites, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use our Websites.
501 Auctions, now GiveSmart, Platform
In addition to the Websites, 501 Auctions, now GiveSmart, operates a client branded web-based software platform of the same name. As an individual, you may register to use this platform by submitting a registration form, which includes your name and email address, and may request additional information. By registering, you are authorizing us to collect, store and use your email address along with other fields you have populated in accordance with this Privacy Policy. This platform is also used by our Clients to provide access to a website for authorized individuals, including their employees and customers. The use of information collected through this platform is strictly limited to the purpose of meeting our contractual obligations to our Clients and providing the services requested by our Clients, which are defined within our service agreements. The information we collect is done so at the direction of our Clients and we have no direct relationship with their customers, the individuals whose personal data we process.
If you are the customer of one of our Clients, you should refer to that Client’s privacy policy for information on how your personal information is collected, used and protected. Any inquires related to your data, how it is processed, and data access, deletion and modification requests should be directed to that Client.
Changes to the Privacy Policy
The data 501 Auctions, now GiveSmart, collects and uses is governed by this Privacy Policy as amended from time to time, not by the Privacy Policy in effect at the time of data collection. This includes data collected from 501 Auctions, now GiveSmart, Websites, affiliates with links to this Privacy Policy, and services provided by or enabled via these sites. 501 Auctions, now GiveSmart, may change the Privacy Policy at our sole discretion and will provide notice of changes in the Privacy Policy and on the privacy policy page of our Websites. If, as the result of such changes, you want to alter the ways in which we are allowed to use your personal information, you can do so by following the procedure described in the section entitled “Privacy Rights”.
Please regularly review our Privacy Policy. If you have objections to the Privacy Policy, you should immediately discontinue use of the Websites and the Services enabled by the Websites. This Privacy Policy does not govern privacy practices associated with offline activities, websites other than the Websites, or any products or services not available or enabled via the Websites.
You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy after such notice has been posted with the following exception: if at the time you provide personal information to 501 Auctions, now GiveSmart, you limit how such information will be used to communicate with you, either by 501 Auctions, now GiveSmart, or by third parties, 501 Auctions, now GiveSmart, will not change your preference in this regard without your express consent. However, if 501 Auctions, now GiveSmart, sells assets (or the assets of a division or subsidiary) to another entity, or 501 Auctions, now GiveSmart, (or a division or subsidiary) is acquired by or merged with another entity, you agree that 501 Auctions, now GiveSmart, may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without obtaining your further consent. 501 Auctions, now GiveSmart, will provide notice of such asset sales, acquisitions, or mergers on its Websites.
Policy Regarding Children
501 Auctions, now GiveSmart, Websites and Services are not designed for use by children under the age of 16. As such, this Website is not directed at children under the age of 16 nor do we knowingly collect or maintain information from children under the age of 16 on this Website.
Collection and Use of Data
501 Auctions, now GiveSmart, are the sole owners of the information collected on this site. We have access to and collect information that you voluntarily give us via email, webform or other direct contact from you. We will use your information to respond to you, regarding the reason you contacted us. We will not sell or rent this information to anyone. We may disclose information to our corporate affiliates and third parties to provide products and services to you, or related to products or services you have purchased or downloaded from 501 Auctions, now GiveSmart. Unless you ask us not to, we may contact you via email in the future to tell you about our services, new products, or changes to this privacy policy or to provide you with informational or educational newsletters.
Do not provide personal information about others unless you are authorized or required to do so by applicable law or contract. Before supplying personal information about others, you and the person about whom you supply the information must review and consent to the Terms of Use and Privacy Policy of the Website. By submitting any personal information about others, you represent and warrant that you are authorized to do so, that you have made the Terms of Use and Privacy Policy available to the person about whom you supply the information, and that you have obtained that person’s written consent to our Terms of Use and Privacy Policy. If applicable law allows you to supply the information without doing the foregoing, you represent and warrant that you have abided by that law and that it allows us to receive and disclose the information under this Privacy Policy without any further action on our part. You agree to indemnify, defend and hold harmless 501 Auctions, now GiveSmart, our parents, subsidiaries, officers, directors, employees and agents, sponsors and supporting artists, licensors and suppliers for any failure by you to comply with this paragraph.
Personal Information and Business Information
“Personal Information” as used in this Privacy Policy is information that we directly associate with a specific person or entity, such as name, address, payment information (including payment card number, expiration date, cardholder name and CVV code), mobile telephone number, and email address. Please note that any payment information we collect is not stored by us.
The Personal Information you provide will vary based upon the context, and we will not collect your Personal Information unless you make it available. You are not required to provide Personal Information at any time while visiting the Websites; however, you may be required to provide Personal Information to use certain Services. You may provide us with Personal Information by participating in online surveys, subscribing to newsletters and other recurring offerings through the Websites, and in connection with other products, services, features, or requests made available through the Websites.
501 Auctions, now GiveSmart, collects the Business Information necessary to enable us to respond to your requests for our products and services and to send you information regarding our products and services from time to time. Since most of the users of our products and Websites are doing so in their capacity as employees or companies, most Business Information we collect will be in that capacity (rather than information about you individually, such as your personal tastes, etc.). For these purposes, we have defined “Business Information” as any information that identifies or may identify a company or an individual contact at a company or that allows others to contact a company or an individual contact at a company. When you visit our Websites, you may be asked to submit information such as e-mail address, company name, address, phone number, your product version and/or areas of interest. We may also ask you where you heard about our company or products, or for other information that will help us understand more about your needs or help us process your requests for information. In addition, we collect credit card and related payment information when you order products, services or support plans online. Our information collection and use practices are described in more detail below.
Support
We offer certain limited online support services. If you access our online support, you may be asked for information such as customer ID, product name, product version and other information to help us determine what the technical issues are and how best to help you resolve them. In addition, certain products allow you to submit support-related questions directly from the product. If you access online support services from a product, information about your network, operating system, printer, data and program path, product type, version, customer ID, the product’s technical support information sheet, product serial number and other similar information will be automatically pre-populated for submission to our customer support representatives to assist them in answering your questions.
Product-Related Information Collection
501 Auctions, now GiveSmart, collects certain additional information in connection with your use of our Services, web-based products and/or desktop products with online features. For instance:
- Product Updates: Some products provide you with the ability to download and register product and/or tax updates as they become available. During the download and registration process, we collect “Business Information”, including customer ID number and product version, type and serial number. This is collected so that we can authorize your access, provide you with the appropriate update, and to update our records as to the product and products updates you have downloaded or installed, so that we may provide the appropriate support.
- Account Set-Up and Access: Upon subscribing to our services, 501 Auctions, now GiveSmart, collects Business Information, which may include information such as product serial number, customer ID and your customer profile information. This allows us to identify you to authorize your access and use of the services, and to provide you with your relevant account information. Certain products allow you to access your account to obtain information such as your support plan status, service subscriptions, registrations and order history.
- Online Product /Account Application: Certain products and services are subject to an application and enrollment process, which may be completed on paper or online. Information requested may include federal ID numbers, bank account, payroll, credit card and contact information. This information is used to process your enrollment request and, if approved, to set up and administer your account.
- Web-based Services: Some of our web-based Services collect certain additional information, including IP address, browser, connection speed, domain, referring URL and other environment-related information. This enables us to provide a secure environment for the use of the services, to pre-populate forms and calculate aggregate statistical information about the customers using these services. We use this information to better protect you and to provide a better user experience.
Third-Party Products
501 Auctions, now GiveSmart, may use your Business Information to inform you of special discounts or offers from other companies we have carefully selected and whose products and services may be of interest to you.
Public Forums
Information (including personal and business information) that you submit, post or otherwise reveal in a public forum (such as comments to a blog or product discussion forum) is not subject to this Privacy Policy, will be seen by third parties not related to 501 Auctions, now GiveSmart, and may be used by them or 501 Auctions, now GiveSmart, to contact you for any purpose.
Registrations
To access information (blogs, demos of our products, marketing materials etc.) on the Websites, a user may be required to register with 501 Auctions, now GiveSmart. During registration a user is required to give certain information (such as name, email address, job title). This information is used to contact you about the products/services on our site in which you have expressed interest.
Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
Surveys and Contests
From time-to-time, our Websites may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used to notify winners and award prizes, if applicable. Survey information will be used for purposes of monitoring or improving the use and satisfaction of the Websites.
Auctions
When participating in an auction, Personal Information is used to send automatic outbid notifications by both email and text message, contact users in response to questions, and provide technical support. To promote competitive bidding and replicate the in-person auction experience, Clients may elect to identify bidders, purchasers, or donors by name.
Cookies
501 Auctions, now GiveSmart, may place “cookies” on the browser of your computer. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Cookies may enhance the convenience and use of the Website. For example, the information provided through cookies may be used to recognize you as a previous user of the Website (so you do not have to enter your personal information every time), offer personalized information for your use, and otherwise facilitate your experience using the Website. You may choose to decline cookies if your browser permits, but doing so may affect your ability to access or use certain features of the Website.
501 Auctions, now GiveSmart, may also utilize web beacons on our Websites. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. The information collected through these automated means may include information that we gather and store about your visit to, and use of, the Websites, such as your IP address, type of browser and operating system used, date and time you access the websites, pages you visit, and, if you linked to the Websites from another website, the address of that website. This data does not include Personal Information and is not treated as Personal Information under this Privacy Policy, but it may include the IP address of your device. We may link an IP address to information that is personally identifiable.
Most web browsers automatically accept cookies, but you can disable this function so that your browser will not accept cookies. Please be aware that disabling this function may impact your use and enjoyment of this Website.
Third-Party Analytics
We may also allow certain third-party analytics service providers to include cookies and web beacons within the pages of the Websites on our behalf and to retain and use the information received from such cookies and web beacons themselves. Third-party service providers that collect this data on our behalf may offer information about their data collection practices, and in some cases, an opt out on their respective websites which you can access here: http://www.google.com/analytics/.
Do Not Track
Currently, various browsers – including Microsoft Edge, Google Chrome, Internet Explorer, Mozilla Firefox, and Apple Safari – offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites’ visited by the user about the user’s browser DNT preference setting. We do not currently commit to responding to browsers’ DNT signals with respect to the Company’s Web sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. We take privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.
Protecting Data During Collection
We take precAuctions to protect your information. When you submit sensitive information via the Websites, your information is protected both online and offline. We use appropriate security measures to protect the security of your data both online and offline. These measures vary based on the sensitivity of the information that we collect, process, store, and the current state of technology. Please note, though, that no website or internet transmission is completely secure, so while we strive to protect your data, we cannot guarantee that unauthorized access, hacking, data loss or a data breach will never occur.
How We Use the Data We Collect
Email Communication
Each email we send will contain instructions on how to unsubscribe should you decide not to receive future promotional e-mails. If you choose to opt-out of receiving promotional e-mail communications from any 501 Auctions, now GiveSmart, business unit, we may still periodically communicate with you via mail and telephone. Please allow up to 10 business days to be removed from our promotional e-mail list.
We send notification emails about the Website and Services from time to time as necessary. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
We also send newsletters to our users with news of new service offerings and promotions. Should you change your mind about receiving these newsletters, you can unsubscribe by following the directions present in each email we send out.
Most of our communications are intended to:
- inform you of product upgrades and updates and subscription renewals;
- inform you of tax, regulatory and other compliance issues with your software product or service;
- notify you of products and services that we think may be of interest to you;
- offer you discounts or other promotions with respect to 501 Auctions, now GiveSmart, products and services that we think may interest you; and
- contact you for survey purposes to determine how we can better service you or provide better products to meet your needs.
Third-Party E-Mail Promotions
If you access and/or use any of our Partner’s services from a link on this Website, a 501 Auctions, now GiveSmart/Partner co-branded site or by any other means, any information you reveal in connection with such service is submitted to our Partner and is not subject to this Privacy Policy. You should consult the privacy policy of any Partner or third-party site with respect to its treatment of any information that you may reveal through such service.
Services and Product Data
Business Information collected by 501 Auctions, now GiveSmart, as set forth in the Personal Information and Business Information section above does not include your company’s data entered in the course of operating our products (“Product Data”) or data provided by you while using our services (“Services Data”). 501 Auctions, now GiveSmart, will not access your Product Data or Services Data except in the following limited circumstances:
- to provide you with technical support, solely at your request and with your permission;
- on a limited-access basis to install updates, produce regular backups or restore data from backups at your request;
- where the inherent purpose of the product or service requires 501 Auctions, now GiveSmart, to provide the Product Data or Services Data to a third party on your behalf (for example where 501 Auctions, now GiveSmart, makes tax filings on your behalf or initiates bank transfers on your behalf); and
- unless you opt-out, to utilize Aggregate Information derived from Product Data and Services Data to help us improve our products and services and in developing additional offerings. Aggregate Information is non-identifying information about you that is provided to third parties for analysis. For example, we might inform third parties regarding the number of users of this Website and the activities they conduct while on this Website to better understand user experience. Third-parties who receive aggregate information cannot identify or contact you based on the information they receive.
501 Auctions, now GiveSmart, will not provide your Product Data or Services Data to any third-party or permit any third-party to access your Product Data or Services Data, except with your permission or to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order. In addition, if at any time you decide to discontinue your use of the applicable service, your Services Data will be destroyed and removed from all servers according to terms set forth in your Service Agreement, subject to applicable back-up and disaster recovery practices and procedures.
How We Share Data
Unless you give us your permission, we don’t share data we collect from you with third parties, except as described below:
Third-party service providers or consultants. We may share data collected from you on the 501 Auctions, now GiveSmart, Site with third-party service providers or consultants who need access to the data to perform their work on 501 Auctions’, now GiveSmart, behalf, such as a website analytics company or our third-party advertising partners. These third-party service providers are limited to only accessing or using this data to provide services to us and must provide reasonable assurances that they will appropriately safeguard the data.
Compliance with Laws. We may disclose your data to a third party if (i) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or government request (including to meet national security or law enforcement requirements), (ii) to enforce our agreements and policies, (iii) to protect the security or integrity of the 501 Auctions, now GiveSmart, Site or our services and products, (iv) to protect ourselves, our other customers, or the public from harm or illegal activities, or (v) to respond to an emergency which we believe in good faith requires us to disclose data to assist in preventing a death or serious bodily injury. If 501 Auctions, now GiveSmart, is required by law to disclose any of your data that directly identifies you, then we will use reasonable efforts to provide you with notice of that disclosure requirement, unless we are prohibited from doing so by statute, subpoena or court or administrative order. Further, we object to requests that we do not believe were issued properly.
Affiliates. We may share data collected from you from the 501 Auctions, now GiveSmart, Site with our affiliates. We all will only use the data as described in this notice.
Business transfers. If we go through a corporate sale, merger, reorganization, dissolution or similar event, data we gather from you through our website may be part of the assets transferred or shared in connection with due diligence for any such transaction. Any acquirer or successor of 501 Auctions, now GiveSmart, may continue to use the data we collect from you through our Site as described in this notice.
Aggregated or de-identified data. We might also share data collected from you from the 501 Auctions, now GiveSmart, Site with a third party if that data has been de-identified or aggregated in a way that does not directly identify you.
We do not share your data (including, but not limited to, the personal data of your end users) with third parties for their direct marketing purposes, unless you give us your consent to do so.
Privacy Rights
We may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our Web sites or Services and for a reasonable period of time afterward. We also may retain your information during the period of time needed for us to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.
You may opt out of any future contacts from us at any time. Additionally, if the collection of your personal data was based on your consent, you have the right to revoke that consent at any time. Be aware that by revoking consent, you may lose access to services you previously opted to use.
You may request to review, correct, delete, or otherwise modify any of the personal information that you have previously provided to us through the Company’s Web Site(s) and Services. You can do the following at any time by contacting us via the email address or phone number provided on our website:
- See what data we have about you, if any
- Change/correct any data we have about you
- Have us delete any data we have about you
- Express any concern you have about our use of your data
Requests to access, change, or delete your information will be addressed within a reasonable timeframe.
California Residents’ Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of such information, please contact us as described in the “Questions, Concerns or Complaints” section below, and we will respond within 30 days as required by law.
How to Contact Us
501 Auctions, now GiveSmart, commits to resolve complaints about our collection or use of your personal information. 501 Auctions, now GiveSmart, takes its users’ privacy concerns seriously.
If you believe that 501 Auctions, now GiveSmart, has not complied with this Privacy Policy with respect to your personal information, you should first contact us at 501 Auctions, now GiveSmart, by emailing us at privacy@communitybrands.com or by writing to the 501 Auctions, now GiveSmart, Privacy Officer at the following address:
Community Brands
Attn: Privacy Officer
9620 Executive Center Dr. N #200
St. Petersburg, FL 33702
USA
In your letter, please describe in as much detail as possible the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your complaint promptly.
Please note that 501 Auctions, now GiveSmart, is not responsible for the content or privacy practices of non-501 Auctions, now GiveSmart, websites to which this Site or any other 501 Auctions, now GiveSmart, website may link. Also, 501 Auctions, now GiveSmart, is not responsible for the privacy practices of its customers or users of its customer websites. You should review the additional privacy policy of the customer site before using the site.